Datenschutzrichtlinie

In the interest of transparency regarding how your personal data is collected and processed:

We want you to make informed decisions about how your personal data is used and processed. To support this, we provide relevant information through various methods and procedures on this website.
Where we consider that you need specific details, we will make these available to you at the appropriate time.
We are happy to answer your questions and provide any necessary clarification regarding applicable legal restrictions. You can reach us by email at: info@festhortenz.com

Personal data is used solely for the purposes set out in this policy.

We may process personal data for several purposes: to provide the website and connect you with third-party trading platforms (the "Services"), to improve the website, to protect our rights and interests, to support the maintenance and delivery of the Services, to fulfil legal and regulatory obligations, and to carry out administrative and business activities that enable the Services to be provided and used.
We also process personal data to better understand your preferences and needs.

To exercise your rights regarding personal data:

We have the resources and processes in place to support your data rights. You may contact us at any time to request access to your personal data, have it corrected or deleted, restrict its use for specific or general purposes, or have it transferred to you or a third party. We will act on your request accordingly.

Protect your personal data:

While we cannot guarantee absolute security of your personal data, we are committed to deploying a broad range of methods and technologies to protect it.
Our data protection and security policy is comprehensive.

1. Der Umfang?

This policy describes what personal data the Company collects about individuals, and how it is processed, shared with third parties, and protected.
This policy applies to information relating to an identified or identifiable natural person — meaning someone who can be identified directly, or through a combination of additional information the Company holds or can access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly collect personal data from minors, nor do we knowingly permit them to use our services. If we become aware that personal data belonging to a minor has been stored, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you access our services, channels, or website, we collect personal data. We may request this data directly from you, gather it through analysis of how you use our services and channels, or receive it from our third-party partners.

You are not required to disclose personal data to the company. Please be aware that choosing not to do so may affect the services available to you.

You are not required to provide us with personal data. In certain cases, however, choosing not to do so may prevent us from delivering our services or granting you access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal data from you:

This includes your online activity log, traffic data (such as IP address, access date, access time, and browser type), language settings, software crash logs, and device information. None of this constitutes personal data and cannot be used to identify you.
Personal data you provide voluntarily: any personal data you share with us when connecting to a third-party online trading platform through our services.
Personal data you share directly with third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Rechtsgrundlage und Zwecke der Verarbeitung personenbezogener Daten

6. Disclosure of Personal Data to Third Parties

We may share personal data with third-party companies that provide services such as hosting and storage, IP address information, and user experience analytics.
You may also request that we share certain personal data with third-party trading platforms. In such cases, we will transmit the personal data you have provided to the relevant third-party trading platforms. Your personal data shared in this way will be subject to those platforms' respective privacy policies. Personal data may be shared with more than one trading platform.
We may share personal data with affiliated companies or business partners to obtain the resources necessary to develop and improve our products and services.
Where required to protect the rights of third parties or company assets, we may disclose personal data to regulatory authorities or other official bodies.
We may also share personal data with potential investors or acquirers, or with lenders to the company or any other entity within the group, in connection with a transaction (including the transfer or sale of company or group assets), or in the context of a merger, restructuring, consolidation, or insolvency involving the company or any other group entity.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising partners and analytics providers, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit or access the website. They capture information about your preferences and browsing behaviour to improve usability, save your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are stored temporarily on your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after the browser is closed, allowing the website to recognise you as a returning user and making it easier for you to navigate back to the site.

Arten von Cookies:

These may be used by us according to their respective purpose:

NOTE ON ONLINE TRACKING
This service does not currently support Do-Not-Track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfil the processing purposes described in this policy, or for longer periods where permitted by applicable laws, regulations, or binding orders.
Your data will be shared with third-party trading platforms for a period of 12 months. If you consent, this sharing will continue for a further 12 months.
We review the personal data we hold on a regular basis to confirm it remains necessary to retain.

9. Transfer of Personal Data to a Third Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Access to your personal data is restricted to employees, contractors, and third parties who have a legitimate business need to process it. All such parties are bound by a duty of confidentiality. We have procedures in place to handle any suspected personal data breach. Where required, we will notify you and any applicable regulatory authority of a breach. No transmission of data over the internet is entirely secure. While we take all reasonable steps to protect your personal data, we cannot guarantee the absolute security of data transmitted to or from our platform. Any transmission is at your own risk. Once received, we apply strict procedures and security features to prevent unauthorised access. You are responsible for keeping your access credentials confidential. Do not share your password with anyone.

We have implemented appropriate organisational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be error-free. We accept no liability for non-material, incidental, or consequential damages arising from the use or disclosure of personal data — including, but not limited to, disclosure resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where legal or other obligations outside our control require it, we may be required to disclose your personal data to third parties, such as regulatory authorities. In such cases, we have no influence over how those third parties handle your personal data.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of personal data you submit to us online.

11. Hyperlinks to Third-Party Websites

This website contains links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or process personal data. This policy does not apply to any actions taken through such websites or applications.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy. We also advise against submitting personal data to third parties.

12. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, communicated to you directly. We encourage you to review this policy periodically to stay informed about how we handle your information. Continued use of our services following any update constitutes acceptance of the revised policy.

When visiting third-party websites or apps, review their privacy policies before accessing or using their services. Avoid sharing personal data with them.

13. Your Rights Regarding Your Personal Data

You have the right to request that we verify the accuracy of your personal data, correct any inaccuracies, and delete any personal data we no longer require. You may also restrict the scope of how your personal data is processed.
If you are resident in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your personal data. To exercise any of these rights, please send an email to the address provided below.
Access Rights
You have the right to access the personal data we process about you. Where applicable, we will provide an electronic copy of your current personal data. A reasonable fee may be charged for additional copies. Data will be provided electronically unless you request otherwise.
The right of access must not adversely affect the rights and freedoms of others. Where a request would do so, we may decline or limit its scope.
Right to Rectification
You have the right to request correction of inaccurate personal data. You may also request that incomplete personal data be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies where: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object to processing based on legitimate interests pursued by us or a third party, on grounds relating to your particular situation; (e) the personal data has been unlawfully processed; or (f) erasure is required to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your personal data, you may request that we restrict its processing.
Where processing is restricted, personal data may only be stored with your consent, or for the establishment, exercise, or defence of legal claims, to protect the rights of another person, or on grounds of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the personal data you have provided to us in a structured format.
You may also request that your personal data be transferred directly to another controller, where technically feasible. Exercising this right does not affect your rights under the right to erasure, nor does it affect the rights or freedoms of others.
Right to Object
You have the right to object at any time to processing of your personal data based on our legitimate interests or those of a third party, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue such processing.
Where personal data is processed for direct marketing purposes, you have the right to object at any time.
Right to Withdraw Consent
You may withdraw your consent to the processing of your personal data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
You also have the right to lodge a complaint with the competent supervisory authority.
A complaint may be submitted to a supervisory authority established by a Member State to oversee the protection of fundamental rights in connection with the processing of personal data within the European Union.
European Union and Member State law may limit your rights in relation to your personal data as described in this Section 13.
We will provide the information requested under your Section 13 rights within one month of receiving your request. This period may be extended by up to two months depending on the nature and volume of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Unless otherwise restricted under Section 13, information provided in response to your rights requests will be supplied free of charge. Where a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover administrative costs or decline to act on the request.
Where we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to verify identity.